Returns & Refunds Policy
Returns & Exchanges
We accept returns and exchanges within 30 days of delivery.
To be eligible, items must be unworn, unused, and returned in their original packaging.
Return Process
To initiate a return or exchange, please contact us at wearndrise@gmail.com
with your order number.
Once approved, you will receive return instructions.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Made-to-Order Items
All items are produced on demand after purchase. Since our engravings are pre-designed and not customized by the customer, these items are eligible for return under the conditions above.
Exchanges
Items may be exchanged for a different word, style, or finish, subject to availability.
Defective or Incorrect Orders
If your item arrives damaged, defective, or incorrect, we will replace it or issue a full refund at no additional cost.
Please contact us within 7 days of delivery and include clear photos of the issue.
Non-Returnable Items
We do not accept returns for items that:
- show signs of wear
- have been damaged after delivery
- are returned without prior approval
Refunds
Once your return is received and inspected, your refund will be issued to the original payment method within 5–10 business days.
Contact
For any questions, returns, or exchanges:
wearndrise@gmail.com